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Customer Support
Agents that answer tickets in your voice, escalate the tricky ones, and never sleep.
Support agents triage incoming requests, draft replies in your voice, and search knowledge bases before a human ever gets involved. Escalate with full context and monitor SLAs around the clock.
Ticket triage
Classify incoming requests, draft first replies, and route escalations with full context.
60%faster first replies
Knowledge-base answers
Search docs and past resolutions to resolve common questions without a human in the loop.
40%auto-resolved
Inbox support agent
Handle support mail in Gmail or Outlook — summarise threads and draft replies for review.
−50%first response time
SLA & escalation watch
Monitor queues, flag breaches before they happen, and notify owners in Slack.
24/7queue monitoring
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Start from a proven agent
Browse ready-to-deploy templates with real integrations, estimated costs, and the metrics teams actually track.