Workflow template
Outlook Email Triage
@triage-outlook
365-native triage on autopilot.
Overview
Monitors your Outlook inbox and automatically triages new emails — summarising content, flagging urgent messages, and suggesting next actions.
What it does
- Summarise: Provide a concise one-paragraph summary of the email content
- Classify urgency: Label each email as urgent, normal, or low-priority based on sender, subject, and content
- Identify action required: Determine whether the email requires a reply, a task, a follow-up, or no action
- Flag important senders: Highlight emails from managers, clients, or key contacts
- Draft reply suggestions: For emails that clearly need a response, offer a brief suggested reply
Tools & Capabilities
- Outlook
Try asking
- Summarise the latest unread emails in my Outlook inbox
- Which messages need a reply today?
- Draft a reply to the most urgent email
- Flag anything from clients or my manager
What teams see
Escalation speed
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